Confrontations can be either violent or non-violent. Violent confrontations
involve threats and intimidations and can lead to physical exchanges.
Non-violent confrontations focus on problem solving and are the way to find
win/win situations.
Let’s look at some of the aspects of non-violent
confrontations.
- Discussing feelings
- Listening to another
person’s point of view
- Understanding that people
don’t always agree on everything
- Looking for creative
solutions
- Weighing different possible
outcomes
- Decision making
Effective problem-solving skills get better with practice!
This family used these steps to solve their problem.
A Story of Conflict Resolution
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